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Covid-19

EASTERN ANIMAL HOSPITAL’S
COVID – 19 UPDATED PROTOCOLS

As of May 15th 2020


​​​​​​​OPEN DURING REGULAR BUSINESS HOURS


Monday — Friday 7:30 am to 9:00 pm
Saturday 7:30 am to 4:00 pm
Sunday 10:00 am to 4:00 pm

BEST TO CALL IN ADVANCE – 410-633-8808
If you are concerned about your pet’s health, our trained staff can help you assess the best course of action for your pet. We will answer your call 24/7.

WE’RE HERE FOR YOUR PET’S EMERGENCY OR URGENT CARE NEEDS
Rest assured, we will be here if your pet has an emergency or urgent care need. Try to call ahead and let us know you need to be seen or you are on your way, we have same-day appointments or walk-in hours for urgent matters.

NOW SCHEDULING APPOINTMENTS FOR ANNUAL EXAMS & VACCINES AND ROUTINE SURGERY
We are back to booking appointments for Annual Exams and Vaccines and for routine surgery. Please call us to schedule your pet’s appointments.

CURBSIDE PET DROP OFF
When you arrive, please call the hospital to let us know you are here. A team member will escort your pet into the hospital for their appointment or procedure. We are asking clients to wait in their cars and a tech will call for a brief history. The veterinarian or tech will then call you for your consult. At checkout, we ask that you pay with an electronic form of payment via telephone as your pet is returned to you, or kept for hospitalization.

CURBSIDE PICK UP FOR MEDICATIONS, REFILLS & FOOD
Call ahead and we’ll get your order together ahead of time. Please call us when you arrive and we will deliver the items to your car! Payments can be made over the phone.

DOGGIE DAYCARE PARENTS AND PUPS
During this ever-evolving time, we are handling daycare on a case-by-case basis. If you are essential personnel and need supervision for your dog, or your tolerant dog just needs a break from the family, we can help you. If you are interested in our Doggie Daycare program for your pup, please call the hospital to speak with the daycare supervisor to discuss your needs.

BOARDING
During this ever-evolving time, we hare handling Boarding for Dogs and Cats on a case-by-case basis. If you are interested in boarding your dog or cat, please call the hospital and we are happy to discuss how we can help. Please follow us on our Facebook page.

We will get through this together!


HELPFUL ARTICLES

1) Social Distancing and Your Pet During the COVID-19 Pandemic
2) Can my pet be affected by COVID-19?

COVID-19 UPDATE 04/06/2020

Tiger Tests Positive

What we know about The Bronx Zoo & Pets

​​​​​​​We know many of you are worried after hearing about the news that a tiger tested positive for COVID-19 at The Bronx Zoo. We are here for you and we want to share what we know. As always, call us at 410-633-8808 with any of your pet care needs.

Our team has been closely monitoring and evolving with the COVID-19 situation. We are also aware of the situation at The Bronx Zoo. What we know is that a tiger named “Nadia” has tested positive for COVID-19 and it is believed she contracted the virus from a zoo employee. Other animals are also reportedly symptomatic at that zoo. The impacted animals are all expected to survive – and that’s wonderful news!

According to USDA & AVMA:

  • This is the first case of its kind. Officials are still learning about this new coronavirus and how it spreads.

  • There have been no reports of pets or livestock becoming ill with COVID-19 in the United States. At this point in time, there is also no evidence that domestic animals, including pets and livestock, can spread COVID-19 to people.

  • If you are not ill with COVID-19, you can interact with your animals as you normally would, including feeding and otherwise caring for them.

    • You should continue to practice good hygiene during those interactions (e.g., wash hands before and after interacting with your animals, including handling of food, supplies, and waste; keep feed, water, and any supplies used to deliver them clean; remove soiled bedding and replace as appropriate).

  • Out of an abundance of caution and until more is known about this virus, if you are ill with COVID-19 you should restrict contact with pets and other animals, just as you would restrict your contact with other people.

    • When possible, have another member of your household or business take care of feeding and otherwise caring for any animals, including pets.

    • If you have a service animal or you must care for your animals, including pets, wear a cloth face mask; don’t share food, kiss, or hug them; and wash your hands before and after any contact with them.


For those who are curious, the chief veterinarian at The Bronx Zoo has been reported as stating the test that was performed on “Nadia” was not the same type of test that health care providers give to people. The veterinarian added, “…there is no competition for testing between these very different situations.”

To learn more about what they currently know about this situation, please click on the link to the USDA release. It is our hope to learn more in the coming days so we can provide you with additional information. We are in this together! And that includes keeping our pets safe.

HELPFUL ARTICLES
USDA STATEMENT
SARS-CoV-2 in animals​​​​​​​

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